Contact & Support

We hope you never have trouble, but if you do, rest assured. We pride ourselves in our customer service.
You can submit a request for help, view FAQs, and see contact information below.

Submit a Support Request

Having trouble with your account? Need some help? Let us help you get back to learning as soon as possible!

Click the button below to submit a ticket request for support and get a response within two business days. Note that you must be logged in to your account to submit a ticket.

Frequently Asked Questions

I'm having technical difficulties, what do I do?

If you're having problems with the website, let us know by submitting a support ticket. Click the button above to submit a support ticket. Note, you must be logged in to submit a ticket.

Where can I find a copy of my certificates?

Any certificates you've earned are saved to your profile on www.procareprofessionaldevelopment.com. Follow the steps below to find it:
  • Click My Account in the top right corner of your screen. 
  • Click Profile Info.
  • Scroll down to the Certificates Earned section of the page.
  • Click the PDF Icon for the certificate you want to download.

I have questions about the CDA. Where can I find answers?

We have a dedicated page to answer your CDA questions, you can find it by clicking the button below.
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